Knowledge Base

For Individuals: WhatsApp Personal is designed for individual users. It's the regular version of WhatsApp that anyone can use for personal communication with friends and family.

Features for Personal Use: You can send text messages, make voice and video calls, share photos and videos, update your status, and create group chats for personal connections.

No Business Tools: WhatsApp Personal doesn't have specialized business tools or features. It's meant for casual and personal communication.

For Business Owners: WhatsApp Business is designed for businesses, small or large, to communicate with their customers in a professional manner.

Business Tools: It comes with additional features like business profiles, which include business hours, address, and website information. It also has quick replies, labels, and automated greetings to streamline communication.

Verified Business Account: Businesses can get a verified business account, indicating that the account is authentic and belongs to a legitimate business.

Statistics and Insights: WhatsApp Business provides analytics and insights, allowing businesses to track the performance of their messages and understand customer interactions.

Catalog Feature: Businesses can create and showcase a catalog of their products or services directly on their WhatsApp Business profile.

WhatsApp Personal is for personal communication between individuals.

WhatsApp Business is tailored for businesses, providing additional tools and features to enhance professional communication with customers.

For someone using WhatsApp for personal interactions, the regular WhatsApp Personal is the right choice. If you're a business owner looking to use WhatsApp for customer communication, then WhatsApp Business is the suitable option.